Stakeholder & Community Engagement

Build trust through structured dialogue and shared action

Stakeholder & Community Engagement helps listed companies understand expectations, manage relationships, and involve affected groups in sustainability decisions. The service connects stakeholder mapping, material issues, consultation, participation, grievance processes, and long-term relationship management so that engagement supports both business resilience and meaningful social outcomes.

Trusted by leading brands

Develop engagement that informs decisions and strengthens relationships

Effective stakeholder engagement should do more than collect opinions or support one-time community activities. It should help the company understand how its operations affect different groups, identify emerging risks, improve programme design, and make more informed decisions. This requires clear objectives, appropriate engagement methods, transparent follow-up, and a process for turning stakeholder input into action.

Many organisations engage employees, communities, suppliers, customers, regulators, and investors through separate activities without a shared framework. Feedback may be collected but not documented, prioritised, escalated, or linked to management decisions. Communities may also lose trust when engagement is irregular, expectations are unclear, or the company does not explain how concerns have been addressed.

Our Stakeholder & Community Engagement service develops a structured approach based on the company’s material topics, operational context, affected groups, and sustainability priorities. We support stakeholder mapping, engagement planning, consultation design, community programmes, grievance mechanisms, internal coordination, and outcome measurement. This helps the organisation build stronger relationships while improving risk management, accountability, and long-term licence to operate.

What You Will Get

What will you get from our Stakeholder & Community Engagement service


A stakeholder map based on influence, impact, and relevance.

We identify key stakeholder groups and assess how they affect, and are affected by, the company’s operations and decisions.

An engagement plan with clear objectives and methods.

We define who should be engaged, when engagement should take place, and which formats are most appropriate for each group.

Structured consultation that supports better decisions.

We design interviews, workshops, surveys, forums, and participatory activities that generate useful and actionable insight.

Clear grievance and feedback processes.

We help establish channels, responsibilities, escalation procedures, and response standards for stakeholder concerns.

Measurement of relationship quality and engagement outcomes.

We track participation, recurring concerns, response quality, programme outcomes, and changes in stakeholder trust over time.

Our Activity

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Blue Business Plan Dialogue Forum – 2025

The Department of Tourism has unveiled its "Holistic Blue Leisure Destination" vision alongside the Blue Business Plan Dialogue , laying the foundation for a sustainable future for Thailand's marine tourism industry. On behalf of PRE Sustainable Consultancy , Paspol Sariman and Prangchompoo Koolpruksee were honored to be invited as speakers in the panel discussion titled:…

Designing the Cities of Tomorrow: Sustainability, Technology, and Equity Talk

Highlights from the academic panel discussion, "Designing the Cities of Tomorrow: Sustainability, Technology, and Equity," held as part of Wonder of Well-Living City 2025 (WOW Festival 2025) at the Benjakitti Forest Park Museum Building on 19 January 2025 . The session featured distinguished experts in urban development from the Faculty of Architecture and Planning, Thammasat…

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Your FTSE Russell ESG score still isn't where you want it to be. Sound familiar? Here's the good news: you're probably doing more than you think.

John ParkUI Designer

Your FTSE Russell ESG score still isn't where you want it to be. Sound familiar? Here's the good news: you're probably doing more than you think.

John ParkUI Designer

Your FTSE Russell ESG score still isn't where you want it to be. Sound familiar? Here's the good news: you're probably doing more than you think.

John ParkUI Designer

FREE ESGTALK WITH US

True ESG scopes can be overwhelming and make you feel lost in directions. We are happy to talk with you and help you stay on the right track with no pressure. Contact us below.

FREQUENTLY ASKED QUESTIONS

Why is sustainability important in business?

The current global warming situation has resulted in the global start of trade measures aimed at sustainability by the United Nations, such as import-export tariffs, international carbon credit trading. Including requiring of company's sustainability activities be reported on the stock exchange. As a result, businesses in the supply chain have to pay more attention to sustainability policies. Therefore, these can increase the opportunity to sell products or services that meet more sustainability needs. Including possibly receiving some tax deductions in the future

What is an ESG report?

ESG reporting is the process of documenting an organization's initiatives and activities that reduce negative impacts and promote sustainability across all aspects of its operations. For publicly listed companies, these reports are submitted annually to the Securities and Exchange Commission (SEC) as part of their regulatory reporting requirements. E (Environment): Initiatives and activities related to environmental protection and sustainability. S (Social): Initiatives that promote social responsibility, employee well-being, community engagement, and stakeholder impact. G (Governance): Initiatives focused on corporate governance, ethics, compliance, transparency, and accountability. These activities are aligned with the United Nations Sustainable Development Goals (SDGs), providing a globally recognized framework for measuring and advancing sustainable development.

What is the difference between SDGs, BCG and ESG Report?

SDGs (Sustainable Development Goals) are goals and indicators for sustainable development set by the United Nations. There are 17 main topics and 169 sub-topics covering all sectors for all countries around the world. BCG (Bio, Circular, Green Economy) is a concept about the use of renewable and renewable energy in the economy to maximize the benefits of industry resources usage to produce goods and services. ESG Report is a requirement to report on sustainability activities set by the investment sector.

What is the FTSE Russell ESG Scores?

Thailand is now using the FTSE Russell ESG Score to align with global standards and boost the visibility of Thai companies among international investors. This move helps make ESG assessments more transparent, as the FTSE Russell model uses public information rather than relying on self-reported questionnaires. It reduces the reporting burden for companies while providing investors with consistent, comparable data. By shifting to this global framework, Thailand aims to increase trust, improve investment appeal, and support long-term sustainability goals. The transition will be gradual, with a pilot phase starting in 2024 and full adoption expected by 2026.

How to start a sustainability business policy ?

Firstly, analyzing the form and production process of products and how your business is, currently Analyze how and where activities within the company meet the sustainability goals using the sustainability goals (SDGs) as a criterion. Select activities or tools that can be adapted or developed to achieve the chosen goal.

What is the benefit of sustainability business policy ?

The most important thing is to create sustainability for the planet and life. In some countries and industries may benefit from tax measures, such as using carbon credits to reduce import taxs to the EU (CBAM-Carbon Boarder Adjustment Mechanism) for certain export businesses, etc.

How to know when you need a sustainability consultant ?

When you've studied all the information but still can't figure it out. Feel free to contact us.